About Us

Assistwest is a HIPAA compliant leading BPO (Business Process Outsourcing) company based in India offering Revenue Cycle Management including medical billing, coding and AR (account receivables) services with a good clientage in the US. Although Assistwest was founded in 2010 but within this short span of time, it has build up its name and gained respect from its present clients just because of its quality level services, sincerity and commitment.

 

Assistwest is committed to higher level quality as a key and integral part of business strategy with a goal of achieving global leadership in Healthcare outsourcing and client satisfaction by continually improving capabilities to identify, innovate, develop and provide services that results in client’s business growth in one way or the other.

 

Assistwest workforce consists of highly skilled and educated resources with more than 10 years of average experience with a vast knowledge in respective field for almost all specialties which is a key factor of getting good results like faster payments with less headache. Assistwest professionals love to research on a healthcare process related problem instead of throwing things back to the client as exceptions/questions with a mindset that clients have better things to do rather than going back in forth and searching answers for our exceptions/questions.

Our Passion and people

At Assist West BPO,  innovation is our guiding principle. With a rapidly changing and increasingly complex world, we are constantly looking for innovative solutions which will enable us to deliver an increased value and support to our clients.

 

We take pride in our ability to anticipate and take advantage of any future events. This forward looking approach has prepared us to face challenges of a changing business and competitive environment.

 

Our passion to serve our clients in every possible way and always try to exceed the expectations of our client is the driving force behind our guiding principle of Innovation.

Our Values

We capitalize on our strengths by embracing the following values:

  • Honor our commitments each time every time
  • Anticipate ideas and trends not just follow them
  • Identify leaders and help them realize their potential
  • Create an environment to ensure work is fun and engaging
  • Value Feedback and opinion of our employees and customers
  • Develop expertise and apply it to uniquely benefit our customers
  • Working together to achieve more with high performance at all levels
  • Recognize and fulfill our responsibilities to the communities around us
  • Stay passionate about succeeding and celebrate each other’s success
  • Treat everyone with respect and as equals while appreciating value differences